COMPETENCE NEEDS AMONG LIBRARY AND INFORMATION SERVICE PROVIDERS IN NIGERIA
Keywords:
Competence; Communication Technology Skills; Advocacy Skills; Librarianship; Digital LiteracyAbstract
Information Communication Technology (ICT) has brought tremendous impact on library services delivery worldwide. However, the fear that a large number of Library and Information Service providers in Nigeria do not possess the abilities, technicality and competence needed to successfully integrate these technologies into their daily operations prevail. This study was conducted to investigate the competence needs among library and information service providers in Nigeria. It was set out to identify the knowledge of librarians on essential skills and knowledge required to enhance service delivery in the evolving information landscape. Utilizing a descriptive research design, the study targeted librarians and information professionals across various libraries in Nigeria. Total enumeration of 58 librarians and information professionals from different library types, including academic, public, and school libraries were involved in the study. Structured questionnaire was used to gather data from 38 respondents and fit for analysis. Of these respondents, 60.5% were male, 42.1% held a Master's degree and 34.2% had 6–10 years of work experience. There were significant gaps in competencies, particularly in emerging technologies and digital information management, indicating a pressing need for targeted training programs. Most critical advocacy competence needs were found to include the ability to articulate library needs to stakeholders, lobbying skills and the skills to network and build relationship. The study concluded that enhancing the competency of library and information service providers is crucial for improving service delivery and meeting the demands of users in a digital age. Conducting continuous professional developmental programs is recommended to ensure that library professionals are equipped to meet the challenges of modern information services.
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